If you’d have told me when Boatman Admin Services was first set up in 2015 that I would end up having a team of associates, I would have laughed and said ‘no thanks!’. However the tables turned in 2020 during lockdown and I became inundated with enquiries for work and as a people pleaser, I couldn’t say no!
I wanted to share the top 3 lessons that I’ve learnt from managing a team.
Clear Communication is Key
One of the most important lessons I’ve learned from managing a team is the importance of clear communication. It’s essential to clearly communicate expectations, goals, and feedback to team members in order to ensure that everyone is on the same page and working towards the same objectives. Clear communication also helps to build trust and respect among team members, which is crucial for a successful team.
Empowerment and Trust
It’s important to empower our associates to take ownership of their work and to trust them to make decisions. By giving them the autonomy to make decisions and take action, they will feel more invested in the success of the team and will be more motivated to contribute. This approach also allows for faster decision-making and problem-solving, which can be beneficial for the team as a whole.
Lead by Example
Being a good leader means being a good role model for your team. As a manager, it’s important to lead by example and to demonstrate the behavior and work ethic that you expect from your team. This means being punctual, meeting deadlines, and being willing to pitch in and help when needed. By leading by example, you will earn the respect and trust of your team, and they will be more likely to follow your lead.
Managing a team can be challenging but also a rewarding experience. By maintaining clear communication, empowering and trusting your team, and leading by example, you can create a positive and productive work environment that allows your team to achieve their goals.
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